Asia and Pacific Shards Hardware Maintenance

[UO Herald]

Originally posted 17 Feb 2011 13:29:55 EST by Rowland Cox on the UO Herald:

Update - 5:20PM EST: All servers have been updated and this maintenance is complete, thank you all for your patience and welcome back!

Beginning 7 a.m. February 19th – February 24th (Japan dates and time) Asia and Pacific Region shards (to Include Japan, Korea, and Taiwan) will begin migration to the new BLADE hardware.

Maintenance windows for the first few shards may extend beyond eight hours. This is due to limited space in the facility, and some hardware organization may be required as systems are migrated. As installation continues downtimes should diminish.

The intent is to keep downtime as low as possible and get you back to playing. We will provide downtime expectations as each shard migrates.

For Oceania
We have identified a vendor who will allow us to support Ultima Online in an environment within Australia. However, it will be necessary to test and setup all of the customer support tools, and account information communication before finally moving the shard. Also, for the new location in Australia, we need to make certain you will get acceptable and playable pingtimes.

In the interim it will be necessary to host Oceania again in California for a short time. We do not expect the transition to take longer than two additional weeks from the beginning of Asia Pacific server migrations. Thank you for your patience during this transition.